What is a port of entry (POE) letter?

It’s a letter you may receive from IRCC if you’ve been approved for a

  • study permit
  • work permit or
  • super visa (if you’re from a country that doesn’t require a visitor visa)

Officially, it’s called the port of entry (POE) letter of introduction. But this letter is sometimes called the


  • correspondence letter
  • introduction letter
  • introductory letter

The letter of introduction is not your study or work permit.

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You’ll get this letter if you were approved and you

  • applied online or
  • gave us your email address in your study or work permit application

COVID-19: proof that your application was approved

Due to COVID-19 travel restrictions, you must have proof that you’ve been approved for a work or study permit to board your flight. You can show the airline staff your

  • letter of introduction or
  • visitor visa, if you have one (also called a temporary resident visa)
    • your visitor visa will say that you are approved for a study or work permit

If you didn’t get a letter or a visitor visa

Once we start processing your application, you can link your paper application to your online account to get a copy of the letter. If your application is approved, you’ll find the letter in the “Messages about your application” section in your online account.

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When you arrive in Canada

Tell the officer at the port of entry about your approved application.

If you don’t have a printed copy of your letter of introduction, you can show

  • an electronic version or
  • the visitor visa in your passport, if you have one


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